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Thread: I can't shut off the water supply to the toilet

  1. #1

    I can't shut off the water supply to the toilet

    My toilet has been running constantly lately so I figured it needed a new flapper. I went to shut off the water valve coming out from the wall and it won't shut off. Water is coming out even when it's completely closed. Anybody know how to stop it?
    I'll hang up and listen.

  • #2
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    Fetzer valve?

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    righty tighty, lefty loosey

    otherwise you may need some buckets

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    You need a new Flux Capacitor. Any store that sells Craftsman products will have one.

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    Quote Originally Posted by HornOnTheBayou View Post
    My toilet has been running constantly lately so I figured it needed a new flapper. I went to shut off the water valve coming out from the wall and it won't shut off. Water is coming out even when it's completely closed. Anybody know how to stop it?
    I'll hang up and listen.
    If it's old, it's only one of two things:

    1. The valve died. You're going to have to shut off water to the house, remove/cut the damn thing off, and put on a new valve. The plus is you can get compression fittings (provided the pipe is copper and the right size) in most cases.
    2. Valve is fine, the handle isn't. A lot of these have screw on handles, and I did have one that came loose. You might be able to get it working again by tightening the screw in the handle (if there is one).

  • #6
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    Quote Originally Posted by dark54555 View Post
    If it's old, it's only one of two things:

    1. The valve died. You're going to have to shut off water to the house, remove/cut the damn thing off, and put on a new valve. The plus is you can get compression fittings (provided the pipe is copper and the right size) in most cases.
    2. Valve is fine, the handle isn't. A lot of these have screw on handles, and I did have one that came loose. You might be able to get it working again by tightening the screw in the handle (if there is one).
    +1 a

  • #7
    The handle is screwed on tight, so I assume I need a new valve. How hard is that to fix? I'm not the handiest man in town.

  • #8
    If the handle is upside down, you have to turn it to the left (looking at it from above) to tighten it. I thought I'd mention it just in case before you start spending money

  • #9
    Quote Originally Posted by J-Bone View Post
    If the handle is upside down, you have to turn it to the left (looking at it from above) to tighten it. I thought I'd mention it just in case before you start spending money
    Yeah, I was about to say to maybe try turning it the other way.

  • #10
    Quote Originally Posted by J-Bone View Post
    If the handle is upside down, you have to turn it to the left (looking at it from above) to tighten it. I thought I'd mention it just in case before you start spending money
    Well, no matter which way you turn it, water is coming out.

  • #11
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    keep turning until the valve cant turn anymore

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    make sure you insurance policy covers flood damage before proceeding

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    Call a plumber. I like to fix things myself but you don't want to deal with water damage.

  • #14
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    do what dark said, and when you replace it, use one of those quarter turn ball valves. or don't bother replacing it for the task at hand; you don't need to shut the water off to replace a flapper.

  • #15
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    Quote Originally Posted by e View Post
    do what dark said, and when you replace it, use one of those quarter turn ball valves. or don't bother replacing it for the task at hand; you don't need to shut the water off to replace a flapper.
    This is money advice right here. You dont need to shut the water to replace a flapper. Also when you do replace the shut-off, get one with a quarter ball valve. They're much easier to use and they'll last forever. While you're at it, go ahead and replace all of them in your house. Once one is gone, it's likely you have more that have gone bad as well since that rubber seal deteriorates over time.

  • #16
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    Just hold the floater up.

  • #17
    I went ahead and fixed the valve myself. Wasn't too hard.

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